How to Get Started with BisectHosting
How Do I Find My Server Information?
Your service information will be emailed once it has been set up. Please look for emails with the following subjects depending on what server you ordered:
Premium Minecraft Server - Your BisectHosting Premium Minecraft Server Information
Budget Minecraft Server - Your BisectHosting Budget Minecraft Server Information
MCPE Server - Your BisectHosting MC:PE Server Information
Webhosting - Your BisectHosting Webserver Information
TeamSpeak - Your BisectHosting TeamSpeak Information
VPS - Your BisectHosting VPS Server Information
Source Server - Your BisectHosting <game name> Server Information
Dedicated Server - We will contact you via a support ticket for dedicated server order.
Billing Panel or Server Panel
It's important to know that the Billing Panel Login differs from your Server Panel Login. Your billing panel login is your Email Address, and your billing panel password is the one you entered when signing up. Your server panel login and password are emailed to you after purchasing a service. You can find links to our server control panels and the billing panel at the top right corner of our website.
I Checked My Email and Don’t See My Server’s Info. What Gives?
Sometimes your email host can put our email into your junk/spam folder. Be sure that you check those to make sure it’s not in there. We also recommend that you add our [email protected] address to your safe sender list to make sure none of our emails are marked as spam by accident.
I Checked My Email and Junk Folders, and I Still Can’t Find my Server’s Info!
Don't worry; you can get copies of all the emails sent to you in the billing panel.
1. Login here.
2. At the top right corner, click Account Settings, then Emails Sent.
There you will see copies of all emails that we have sent you.
Help! I Still Can’t Find My Server’s Info!
If you still can't find the server info, we would be more than happy to help you! We have staff available 24/7 to help you out. Simply create a support ticket here.
If, for some reason, you can’t log in to create a support ticket, send an email to [email protected]
Can I Get Some Help With My Server?
Of course! Check out our knowledgebase located here. There are many great articles there that will help you get started.
